Viber Public Accounts&Bots media event presented Viber’s latest innovations worldwide and also presents the first local partners’ PA & Bots. The first local partners were with Btv Media Group, Mtel, Raiffeisenbank, TaxiMe, VsichkiOferti Media Group, and Dama.bg. The partners presented live how their accounts look and how this facilitates communication with consumers.
Viber speakers at the event were Atanas Raykov, General Manager and Global Director, Telecom partnership and Elad Kojocaru, VP Marketing, Viber. They presented how will work the Public Accounts & Bots – As a channel that encourages both engagement and personal connections, Public Accounts can be used across sales, marketing and support teams, for announcements and more. Once a Public Account is created, the admin and participants are provided with the tools to communicate at scale in an easy, direct and personalized way with their audience, bringing the brand’s personality to life. This includes the opportunity to message their followers in a number of different ways, such as through their existing CRM, manually through one-on-one live chats or chatbots. In addition, Public Accounts provides the following tools:
If you want to understand more for the PA & Bots and how will it helps for your business we are available to consult you.